FAQ

Where can I find individual online only subscription prices of a journal?

Go to the journal of your choice and click on the blue ‘subscribe now’ button. You will be redirected to our journal platform where you can find all subscription offers (online only, online and print, individual and institutional, with or without back volumes). Click on the subscription of your choice and proceed to the check out.

Where can I find a complete catalogue of books and journals?

You can browse our site and specify your interest in several ways, for instance by subject category. You can view all a list of all journals here and browse books here.

How can I get a journal sample copy?

Choose the journal you’re interested in and click on ‘Free Sample Copy’. You can read and download all articles of this specific issue. If the journal is not yet available online, you can fill in the form with your details, so we can inform you about the availability of the electronic sample copy in due time.

I have a claim. Where do I send my request?

Send a message to order@iospress.nl mentioning your order number or our reference number, postal address and which volume and issue number you’re missing.

Where can I send my change of address?

Send a message to order@iospress.nl stating your old and new address and which subscription you have with us.

I'd like to cancel my subscription. What do I do?

Send a message to order@iospress.nl telling us which subscription you have with us, your order number and from what year on you’d like to cancel the subscription.

I can't access the journal I'm subscribed to. Can you help?

Yes. You can send an email to support@metapress.com in which you write which journal it’s regarding, your MetaPress ID and your user name.

How can I order reprints or a pdf of a journal article?

Corresponding authors of a journal article receive a reprint order form along with the proofs of the article.
This can be filled in and returned to us according to the instructions. 
Corresponding authors can contact editorial@iospress.nl for further information.

Send an email to publisher@iospress.nl for other reprint or pdf requests.

What is a pre-press article and how can I cite it?

In the IOS Press Pre-Press module articles are published online ahead of print so the latest research can be accessed much quicker. The pre-press articles are the uncorrected proof versions of the article and are published online shortly after the proof is created. Pre-press articles are fully citable by using the DOI number. As soon as the article is published in an issue, the pre-press version will be replaced by the updated final version that includes all author corrections and final bibliographic information. When you have purchased a pre-press article, you will have automatically access to the final, updated version of the article as well.

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